Refund/Cancellation Policy:

​

We want you to be completely satisfied with your purchase from Gelgun.co.uk. However, if you need to cancel or return an order, please review our policy below.

Cancellation Policy:

If you wish to cancel an order, please contact us immediately at contact@gelgun.co.uk or by messaging live chat. We will make every effort to accommodate your request, but please be aware that once an order has been submitted, we may not be able to cancel it.

​

Refund Policy:

If you are not completely satisfied with your purchase, we will gladly accept returns within 14 days of the purchase date. To be eligible for a return, the item must be in its original condition and packaging. You will be responsible for shipping costs associated with the return.

​

To initiate a return, please contact us with your order number and reason for the return. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed and a credit will be applied to your original method of payment. Please note that it may take several days for the credit to appear on your account, depending on your bank or credit card issuer's policies.

ss here].